Our Courses

Privacy policy

SteelCerts LLC collects information needed to process course purchases, provide online training, maintain completion records, and respond to questions.

Information we collect

This may include your name, email address, company name, contact information, order details, and information you provide when contacting us.

When you take our online course, we also collect registration information, consent acknowledgments, exercise responses, course progress, recorded learning activity, assessment answers and scores, and certificate details.

How we use your information

We use this information to:

• Process purchases and verify course access.
• Save progress and deliver lessons and assessments.
• Issue personalized certificates of completion.
• Maintain training and business records.
• Provide customer support and resolve access problems.
• Protect course access and prevent misuse.

Payments and service providers

Our store uses Shopify to process orders and facilitate payments through its payment providers. Payment information is handled under the applicable providers’ privacy policies.

We also use website hosting, course hosting, data storage, and communication providers to operate our services. These providers may process information needed to perform those functions.

Training and completion records

SteelCerts maintains course participation, assessment, and completion records.

For training purchased or arranged by an employer or other organization, we may provide relevant attendance, progress, results, and completion records to that organization. We do not routinely include individual exercise responses in employer completion reports.

We obtain permission before using identifying information or training records as a professional reference.

Cookies and saved progress

Our store and course website use cookies and similar technologies to support checkout, verify course access, maintain sessions, and save progress.

You can manage cookies through your browser settings and any available website privacy controls. Blocking necessary cookies may prevent checkout, course access, or progress-saving features from working.

Keeping records

We retain information as needed to provide course access, support completion records, resolve disputes, maintain business records, and meet applicable legal obligations. Retention periods depend on the type of information and its purpose.

Your requests

You may contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity before completing a request.

Some information may need to be retained for legal, transaction, or training-documentation purposes.

Protecting your information

We use safeguards intended to protect personal information. No website or electronic storage system can guarantee complete security.

Keep your private course-access link confidential and share it only with authorized learners covered by your purchase.

Policy updates

We will post changes on this page and update the effective date.

SteelCerts LLC
1180 San Carlos Ave, Suite 1027
San Carlos, CA 94070

Email: admin@steelcerts.com
Website: steelcerts.com